Smartwatch firm Garmin is facing a backlash after customers around the world complained their devices were not working.
Some users reported seeing a blue triangle when they tried to turn on their watch, while others were stuck on its start-up screen.
Garmin’s Fenix 8 smartwatches, which retail for just under £1,000 ($1,200), are some of the devices to have issues – however not all watches are affected by the outage.
The firm said on its website that it was aware of the issue affecting some of its users. The BBC has approached it for further comment.
Customers have taken to social media to express their frustration at their smartwatches not working properly and what many see as the company’s slow response.