Earlier this week on her show, Ball held back tears as Robbie Williams surprised her with a heartfelt message.
“I just want to say thank you for your services so far to the entertainment world, to BBC Radio 2, to all that have gone before you and who will come after you,” Williams said.
“But for you in particular, the transformative thing you do and the kindness you exude is important, and has been important and will be important to people’s lives, so congrats to you.”
The teary-eyed DJ responded: “Robbie, I love you to bits.”
