“While we cannot change what has happened, we do acknowledge that trust and confidence is affected by our approach in the past and we are determined to do better,” Cdr Stephen Clayman said about the Met’s overall response to Al Fayed.
Speaking for the first time, Samantha’s mother Wendy and sister Emma say the police told her in 1995 that multiple women had complained about Al Fayed.
The revelations raise questions about whether the Met has acknowledged the full number of reports it received from victims and admitted the extent of its failure to investigate them.
Wendy and Emma describe Samantha as full of life, bubbly and always happy to help. “Everybody loved her,” Wendy says.
In 1995, Samantha moved to London to pursue her dream of working in Harrods. But her family say what unfolded there changed the course of her life.
“If it hadn’t happened, I do think she’d probably still be here. I really do,” Emma tells the BBC.
